Frequently Asked Questions Having problems with your VIKHOST account or services? We're here to help. But first, please take a look through these frequently asked questions, as your solution may well be included. FREQUENT QUESTIONS How Can I upgrade my server? You just need to raise a ticket to support to process your upgrade. How can I set RDNS for my Virtual Server? To set RDNS for your Virtual server please submit a ticket for support to set it for you and allow 24-72 hours for this to propagate. How long does it take to get my Dedicated server set up? All our Standard server configurations will be set up within 1 - 3 business days. Factors contributing to longer setup times may include server add-ons, custom configurations, payment approval time and server availability in stock. How long does it take to get my Virtual Private Server set up? Setup time vary between 1-12 hours, depending on the stock situation.